Shipping policy

At Bundel Amritam, we are committed to getting your order to you safely and as quickly as possible. Please read our shipping policy carefully before placing your order.

1. Order Processing

• All orders are processed within 3 working days of payment confirmation, provided items are in stock.

• If any item in your order is out of stock or requires production, we will dispatch within 10 working days. We will notify you by email in such cases.

• Orders placed on weekends or public holidays will be processed on the next working day.

2. Delivery Timelines

Estimated delivery times after dispatch:

• Metro cities: 3–5 working days

• Non-metro & tier-2/3 cities: 5–8 working days

• Remote or rural areas: 7–12 working days

📌 Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or other factors beyond our control.

3. Delivery Hours

Our courier partners typically deliver between Monday to Saturday, 9:00 AM to 7:00 PM. Deliveries are not made on Sundays or national public holidays.

4. Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before you confirm your order.

• Free shipping is available only during promotional campaigns or special offers, as explicitly stated.

• For orders above a specified cart value (as displayed on the website), free shipping may apply automatically.

5. Delivery Address

Please ensure you provide a complete and accurate delivery address, including:

• Full name

• House/flat number, street name, landmark

• City, district, state

• PIN code (please double-check this)

• Active phone number

We are not responsible for delays or failed deliveries due to incorrect or incomplete address details provided by you.

6. Order Tracking

Once your order is dispatched, you will receive an email containing your tracking number and a link to track your shipment. Please allow up to 24 hours after dispatch for tracking information to become active.

7. Delivery Partners

We work with reputed logistics and courier partners to ensure safe and timely delivery. We reserve the right to choose the delivery partner based on your location and product type.

8. Failed Deliveries

• If a delivery attempt fails due to the recipient being unavailable, the courier will typically attempt 1–2 more deliveries.

• If delivery fails after multiple attempts, the package will be returned to us. We will contact you to arrange a re-delivery, which may attract additional shipping charges.

9. Damaged in Transit

If your order arrives damaged during transit, please refer to our Refund & Return Policy and contact us within 2 days of delivery at bundelamritamstore@gmail.com.

10. Shipping to Remote Areas

We ship across India. However, certain PIN codes may not be serviceable by our courier partners. In such cases, we will notify you after placing the order and offer an alternative solution or full refund.